Complete inspection of the eForce crimping tool, 25K calibration includes, replacement of drive motor, calibration of crimping head, lubrication, if necessary, on all wearable points, software diagnostics, new crimp die screws, and new time stamp. All maintenance and repair work will be performed by FiberFin, Inc. an authorized service center by Rennsteig. The service must be performed at least once every 2 years/25,000 crimps or at the point in time indicated by the LED display. These services prevent you from having to face unpleasant expenses later. At FiberFin, we strive to make your returns as pleasant and easy as possible, and that includes making it easy for you to return your eForce crimping tool for service or repair. Please follow these simple procedures: All returns must be factory authorized. FiberFin must issue a Service Authorization Number (SAN) prior to shipping. Enter the information below and click on Add to Cart when finished. Your Service Authorization Number (SAN) will be given in your sales confirmation and on your invoice emails.